Office Hours, Events & Community Support

Events & Workshops

Learn from the experts and join us at our online or in-person events.


Discord

If you have a question about Pruna, join our Discord and get help in the support channel.

Community Office Hours

We host regular office hours where you can:

  • Get help with installation and configuration

  • Discuss optimization strategies

  • Share your use cases and get personalized advice

  • Learn about new features and algorithms

  • Connect with other Pruna users

Schedule: Every Tuesday at 2 PM EST / 7 PM GMT

Join: Office Hours Link

Getting Help

Multiple Support Channels

  1. Customer Support Portal - Visit our dedicated support site for:

    • Comprehensive troubleshooting guides

    • Billing and account management

    • Pruna Pro specific support

    • AI-powered assistance

  2. Documentation - This site covers both pruna and pruna_pro

    • User manuals and tutorials

    • API reference

    • Configuration guides

    • Best practices

  3. Community Support

    • Office hours (see above)

    • GitHub discussions

    • Discord community

Join Our Community

To answer questions and help you get started with Pruna, we host office hours biweekly on Tuesdays from 5-6pm Berlin time on Discord.